Information We Collect
Personal Information You Provide
When you register for our budget presentation skills courses or contact us, we collect information that you voluntarily provide. This includes your name, email address, phone number, company name, job title, and payment information. We also collect any additional information you share when filling out course application forms or during our intake consultations.
Automatically Collected Information
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, operating system, referring website, pages viewed, and time spent on our site. We use cookies and similar technologies to enhance your browsing experience and analyze site usage patterns.
Important: We never collect sensitive personal data such as government identification numbers, medical information, or financial account details beyond payment processing.
Course-Related Information
During your participation in our training programs, we may collect information about your learning progress, assignment submissions, presentation recordings for feedback purposes, and participation in group exercises. This helps us provide personalized instruction and track your development throughout the course.
How We Use Your Information
We use the information we collect for several legitimate business purposes related to providing quality financial education services:
- Processing course registrations and managing student accounts
- Delivering course materials and communicating about program schedules
- Providing personalized feedback on presentations and assignments
- Sending educational resources and tips related to budget presentation skills
- Responding to customer service inquiries and technical support requests
- Analyzing course effectiveness to improve our training programs
- Complying with legal obligations and maintaining business records
- Preventing fraud and ensuring website security
Marketing Communications
With your consent, we may send you information about new courses, educational resources, and industry insights related to financial presentation skills. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Contact Information | Course delivery and communication | Contract performance |
| Payment Data | Processing course fees | Contract performance |
| Learning Progress | Personalized instruction | Legitimate interest |
| Website Analytics | Site improvement | Legitimate interest |
Data Sharing and Third Parties
Service Providers
We work with carefully selected third-party service providers to deliver our courses effectively. This includes payment processors for handling course fees, email service providers for course communications, learning management system providers for course delivery, and analytics tools to understand website usage. All these partners are contractually bound to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by Thai law or legal process, such as responding to court orders, government requests, or protecting our legal rights. We will always review such requests carefully and only share the minimum information necessary to comply with legal obligations.
We Never Sell Data: Volt Think does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Business Transfers
If Volt Think undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you via email and website notice before your information becomes subject to a different privacy policy.
Your Privacy Rights
As a user of our services, you have several important rights regarding your personal information:
Access and Correction
You can request a copy of the personal information we hold about you at any time. If you notice any errors or outdated information, you can ask us to correct or update your data. We typically respond to such requests within 15 business days.
Data Deletion
You can request deletion of your personal information, subject to certain limitations. We may need to retain some information for legal compliance, completion of ongoing courses, or legitimate business purposes. When possible, we will anonymize rather than delete data to maintain course quality and business analytics.
Data Portability
You have the right to receive your personal data in a structured, commonly used format. This includes course completion records, certificates earned, and other relevant educational documentation. We can provide this information electronically upon request.
Marketing Opt-Out
You can withdraw consent for marketing communications at any time. This won't affect our ability to send you essential course-related communications or respond to your direct inquiries about our services.
How to Exercise Your Rights
To exercise any of these rights, contact us at contact@volt-think.com or call +6676304312. Include your full name and the email address associated with your account. We may ask for additional verification to protect your privacy and prevent unauthorized access to your information.
Security Measures and Data Protection
Technical Safeguards
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission, secure server hosting with regular security updates, access controls limiting who can view your information, and regular security assessments of our systems.
Administrative Protections
Our team follows strict data handling procedures. Only authorized personnel have access to personal information, and access is granted on a need-to-know basis. We provide regular privacy training to our staff and maintain detailed logs of data access and modifications.
Physical Security
Our office at 56/4 เสม็ด - อ่างศิลา ซอย 12 Tambon Samet, Chon Buri District maintains physical security measures including restricted access to areas where personal information is stored, secure disposal of documents containing personal data, and locked storage for any physical records.
Data Breach Response: In the unlikely event of a data breach affecting your information, we will notify you within 72 hours and take immediate steps to secure the affected systems.
Your Role in Security
While we implement strong security measures, protecting your information also depends on your actions. Use strong, unique passwords for your account, log out of your account when using shared computers, and report any suspicious activity to us immediately.
Data Retention and Deletion
Course-Related Information
We retain information related to your course participation for six years after course completion. This includes enrollment records, course materials accessed, assignment submissions, and completion certificates. This extended retention period allows us to verify credentials and provide official transcripts if needed for your professional development.
Payment Information
Payment transaction records are kept for seven years to comply with Thai accounting and tax requirements. However, sensitive payment details like full credit card numbers are not stored on our systems – these are handled securely by our payment processors.
Marketing and Communication Data
If you subscribe to our educational newsletters or marketing communications, we retain this information until you unsubscribe or request deletion. We may keep anonymized analytics data indefinitely to improve our services.
Automatic Deletion
We have automated systems in place to delete certain types of data after predetermined periods. Website analytics data older than 24 months is automatically purged, temporary files and session data are cleared regularly, and inactive accounts receive deletion notices after two years of inactivity.
Thailand Privacy Law Compliance
Personal Data Protection Act (PDPA)
As a Thailand-based educational provider, Volt Think fully complies with the Personal Data Protection Act B.E. 2562 (2019). We process your personal data only for lawful purposes and with appropriate legal basis, such as contract performance for course delivery or legitimate interest for business operations.
Cross-Border Data Transfers
Some of our service providers are located outside Thailand. When we transfer your data internationally, we ensure adequate protection through standard contractual clauses, adequacy decisions, or other approved transfer mechanisms under Thai law. We currently transfer data only to countries with adequate data protection standards.
Data Protection Officer
While not required for our size of operation, we have designated a privacy contact person who handles all data protection matters. This person is responsible for monitoring compliance with privacy laws, handling data subject requests, and serving as the point of contact for privacy-related questions.
Local Jurisdiction: Any disputes related to data processing are subject to Thai law and the jurisdiction of Thai courts.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will notify you by email if you have an active account with us, or by posting a prominent notice on our website.
Minor updates, such as clarifications or contact information changes, may be made without individual notification. We encourage you to review this policy periodically, especially before sharing additional personal information with us.
Policy Version History
This policy was last substantially updated on January 15, 2025. Previous versions included updates in October 2024 to align with updated Thai data protection guidance and June 2024 to clarify our data retention practices.